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NEWS
Improving performance 
 
12/09/2011 
 

Latest statistics show high levels of sector staff being engaged in the delivery of the LSIS  Sector Support Service (formerly the Improvement Adviser Service) and delivering high levels of satisfaction.

Ninety one per cent of the Sector Support Service improvement assignments undertaken between April and July this year were delivered by sector employed staff - with an average of 68 per cent across the full year 2010/2011.

An LSIS client satisfaction survey for 2010/2011 has also revealed 97 per cent of providers rating the impact of those assignments in their organisation as either good or excellent.

“We are delighted to have surpassed our own target of involving 60 per cent of sector employed staff in the delivery of assignments during the last academic year,” said Sue Yeomans, Head of the Sector Support Service. “This level of engagement together with the excellent feedback from our recent client satisfaction survey is a marvellous achievement for everyone involved.”

She added: “We are committed to maintaining the momentum of this success and together with our Sector Support Service delivery partner are confident that the higher target for sector engagement of 70 per cent for the coming academic year will be met comfortably.”

The Service’s Programme Director, Liz Powell, said: “The success of the Sector Support Service has been based on the high calibre of staff, the majority of whom are sector employed. This is a great tribute to the professionalism and excellence to be found across the sector.  We will ensure that LSIS is confident that timely and appropriate support will continue to engage sector staff in improving the quality of provision and the financial health of the sector.”

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